Shipping Instructions / Tracking your Shipment

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Simplifying shipping procedures to cater to your convenience.

Comprehensive shipping guidance for Schedule II-V, Legend, and OTC products, presented for your reference.

  • Fill out the “Schedule II Return Request” form
  • Fax the completed form to: 630-277-8340 or email to custserv@pharmreturns.net
  • Within a week you will receive a DEA-222 Form with instructions and shipping supplies.
  • Follow the instructions on the Schedule II Program letter.
  • Place II’s in the tamper-evident bag and place inside of any box from your facility.
  • Include a photocopy of the DEA-222 Form inside the box or inside the tamper-evident bag
  • Fill out your return address on the prepaid FedEx label & call the (800) phone number on the back of the label
  • Keep the FedEx shipper receipt (FedEx tracking number)

NOTE: You cannot send any Schedule II product until you have received your DEA-222 Form
NOTE: Schedule II product MUST be shipped separately from all other items.

  • Fill out the “Schedule III-V Drug Report” form
  • Place all III-V’s in the tamper-evident bag and place inside of any box from your facility
  • Include a copy of the “Schedule III-V Drug Report” form inside the box or inside of a packing list enclosed envelope
  • Fill out your return address on the prepaid FedEx label & call the (800) phone number on the back of the label
  • Keep the FedEx shipper receipt (FedEx tracking number)

  • Pull your outdates 3 months ahead
  • Fill out the “Legend Drug Report” form
    Place all Legend/OTC/Hazmat medications inside of any box from your facility
  • Include a copy of the “Legend Drug Report” form inside of the box or inside of a packing list enclosed envelope
  • Fill out your return address on the prepaid FedEx label & call the (800) phone number on the back of the label
  • Keep the FedEx shipper receipt (FedEx tracking number)

Track Your Shipments Journey to Our Facility with Precision.

Enter your FedEx tracking number below to track your return shipment. Please note a new window will open and you will be brought to the FedEx website. Close the browser window to return to Pharmaceutical Returns Service.

If you encounter any problems tracking your packages please give us a call at 800-215-5878 or 630-277-8337 or leave us a message using our contact form.

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Frequently asked shipping questions.

No, CII product must be shipped separately from all other products due to DEA reulations.

On the back of the prepaid FedEx label is a (800) phone number, call to schedule pick-up using the prompts.

Yes. However, please ensure the CIII-V’s are consolidated within the tamper-evident bag and place the bag inside the box containing your Legend/OTC product. It is also important to make sure you include copies of the “Legend Drug Report” and “Schedule III-V Drug Report” forms within the shipment.

You will receive the DEA-222 form with instructions and materials within 7 business days of submitting the request. Our team will also send an email with the FedEx tracking number for the DEA-222 form for your reference.

You can re-submit the “Schedule II Return Request” form and we will re-issue a new DEA-222 form for your facilities schedule II medication. Please reach out to our customer service team if you have any issues with outdated DEA-222 forms.